We are committed to providing our customers with quality products and superior customer service.
We accept Visa, MasterCard, Discover, PayPal, and PayPal's "Bill Me Later".
Please contact us with any questions about orders.
CHÖPA ZEN HOME & GIFT - is a web-based Internet store established in 1994. We do not operate retail store fronts. Please contact us or call us for mailing instructions or inquiries.
We offer gift wrapping service on select items. If gift wrapping is available, it will appear as an option in your shopping cart along with the cost. Gifts are wrapped in attractive paper with accent ribbon. Your personalized gift message will be included on a handwritten card. This gift wrap is suitable for all occasions. Prices on the shipping invoice will not be disclosed to the recipient.
Do you have a catalog?
In an effort to preserve our natural resources, we do not currently offer a printed catalog. Please browse our website for our latest product offerings. Please contact us with any questions you may have.
Shipping and Receiving
Most orders will be sent via FedEx Ground or US Postal Service. Please allow 3-8 business days for delivery, unless otherwise noted. Most orders are shipped within 24-48 business hours. You will be notified by email if an item is out of stock. We send an email with the carrier and tracking information on all orders. If you do not receive one, contact us and we will resend the information. Sometimes these emails are blocked by SPAM filters, so check your SPAM folder. Shipping charges for International and over sized freight orders are quoted and billed on an individual basis. This assures you are paying the lowest shipping rate for your order and destination. Please view our Shipping Information page for complete details.
We strive to be environmentally responsible in everything we do. We use recycled and environmentally friendly packaging materials whenever possible. This includes reclaimed and recycled cartons, misprints, eco-friendly peanuts, recycled newsprint and other earth-friendly materials.
Is It Safe To Use My Credit Card?
Chöpa Zen Home & Gift operates on a secure, encrypted server with state-of-the-art software.
Shopping with us is very safe and secure.
We research and review hundreds of new products each year to be able to select and offer high quality merchandise. We take great pride in our work and offerings to our customers. We want you to be satisfied with your purchase, and understand that web shopping entails making purchases "sight unseen."
Information for Furniture, including Tables, Bed Frames, Shoji Screens and Doors
An important note about furniture, tables, and other handcrafted Shoji screens. Most items are handmade and imported. All furniture has some differences in wood grains, stains and finishes, stitching & fabric colors. Every piece of furniture is unique, no two pieces are exactly alike and no piece of furniture is perfect. Exchanges are expensive; shipping costs can be high and significantly increase the price of furniture. Items may not be exchanged or accepted for return for these or other aesthetic reasons. Adherence to this policy allows us to continue offering great quality and value pricing. We encourage you to carefully measure, compare, and make an informed decision prior to placing your order.
Chöpa Zen Home & Gift warrants that all products are free of manufacturing defects for 30 days from date of purchase. Some products have extended manufacturer warranties and require contacting those parties after the 30-day period.
INDEMNIFICATION: You agree to defend, indemnify and hold harmless Chöpa Zen Home & Gift, it's affiliates, subsidiaries, officers, directors, employees, consultants, agents, and representatives from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) against any and all claims, damages, costs and expenses, arising from or related to your use of this site. Chöpa Zen Home & Gift reserves the right to refuse service at any time. Products subject to availability, and prices subject to change without notice. All orders are subject to the final approval and acceptance of Chopa Zen Home & Gift. Web posted price is guaranteed at time of purchase only. Liability will be limited to the purchase price of any product, excluding all or any shipping costs involved.
We do not rent, sell or disclose any personal information about you or your email address to any third party organization. We encourage you to sign up for our newsletter. Your email address in 100% privacy protected. Thank you for your interest and support. We are positive that you will enjoy our fine collection of Zen inspired offerings.
Updated January 2015