Please note: Due to the aftermath of Hurricane Michael, we do not currently have telephone service.
Please email us or use our online contact form and we will respond as quickly as possible. Thank you.
We are committed to providing our customers with quality products and superior customer service.
Celebrating our 25th year in business. Shop with confidence.
We accept Visa, MasterCard, Discover, Paypal and PayPal Credit.
ONLINE ORDERS - Place orders online 24 hours a day, 7 days a week. Ordering online is safe, convenient, and easy. Browse our store and add products you have selected to your virtual shopping cart. When you are done shopping, simply "check out" and enter your complete billing, shipping and payment information. An order summary will appear and an order confirmation will be sent via email within a minute or two. If you do not receive an email confirmation, check your SPAM folder or email us and we will resend your confirmation.
PHONE ORDERS - You may place your order over the telephone at 850-215-0019. Customer service representatives are normally available Monday through Friday from 8:30AM to 3PM (CST). If you are unable to reach us, please leave a detailed message and we will return your call.
You may EMAIL US with any questions, anytime.
MAIL ORDERS - Submit your order by mail, indicating product number, style and quantity. Send a check or money order payable to Sakura Bay Inc. Please remit the total charges including shipping, and if you are shipping to a Florida address, sales tax of 7%. Be sure to enclose your telephone or email address so that we may contact you if additional information is required. Sorry, but we are unable to accept cash and request you do not send credit card information via email or mail. Sorry, but we are unable to accept Purchase Orders.
Please contact us with any questions about orders.
CHÖPA ZEN HOME & GIFT - is a web-based Internet store established in 1994. We do not operate retail storefronts. Orders are shipped from warehouses located in the USA. Please contact us or call us with any questions or inquiries.
We offer gift wrapping service on select items. If gift wrapping is available, it will appear as an option in your shopping cart along with the cost. Gifts are wrapped in attractive paper with accent ribbon. Your personalized gift message will be included on a handwritten card. This gift wrap is suitable for all occasions. Prices on the shipping invoice will not be disclosed to the recipient.
In an effort to preserve our natural resources, we do not currently offer a printed catalog. Please browse our website for our latest product offerings. Please contact us with any questions you may have.
Your order is shipped from a warehouse located in the United States. Most orders will be sent via Fed Ex Ground or US Postal Service. Please allow 2-7 business days for delivery depending on your geographic location. Most orders are shipped within one business day. You will be notified by email if an item is out of stock. Express Shipping is available on many items. Allow 2-day delivery for Express Service. Shipping charges for International and oversized freight orders are quoted and billed on an individual basis. This assures you are paying the lowest rate for your order and destination. Please view our Shipping Information page for complete details.
We strive to be environmentally responsible in everything we do. We use recycled and environmentally friendly packaging materials whenever possible. This includes reclaimed and recycled cartons, misprints, eco-friendly peanuts, recycled newsprint and other earth-friendly materials.
Chöpa Zen Home & Gift operates on a secure, encrypted server with state-of-the-art software. Your entire transaction takes place on a secure server using SSL technology and payment is processed with the latest 2048 bit SHA-2 standards. For added safety, we do not store payment information on any of our computer or server systems.
Shopping with us is very safe and secure.
HOLIDAY RETURNS ARE ACCEPTED THROUGH JANUARY 4th, 2019.
We research and review hundreds of new products each year to be able to select and offer quality merchandise. We take great pride in our work and offerings to our customers. We want you to be satisfied with your purchase, and understand that web shopping entails making purchases "sight unseen."
An important note about furniture, tables, and other handcrafted items. Many products are handmade and imported. All furniture has some differences in wood grains, stains and finishes, stitching & fabric colors. Every piece of furniture is unique, no two pieces are exactly alike and no piece of furniture is perfect. Exchanges are expensive; shipping costs can be high and significantly increase the price of furniture. Items may not be exchanged or accepted for return for these or other aesthetic reasons. Adherence to this policy allows us to continue offering great quality and value pricing. We encourage you to carefully measure, compare, and make an informed decision prior to placing your order.
Chöpa Zen Home & Gift warrants that all products are free of manufacturing defects for 30 days from date of purchase. Some products have extended manufacturer warranties and require contacting those parties after the 30-day period.
INDEMNIFICATION: You agree to defend, indemnify and hold harmless Chöpa Zen Home & Gift, it's affiliates, subsidiaries, officers, directors, employees, consultants, agents, and representatives from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) against any and all claims, damages, costs and expenses, arising from or related to your use of this site. Chöpa Zen Home & Gift reserves the right to refuse service at any time. Products subject to availability, and prices subject to change without notice. All orders are subject to the final approval and acceptance of Chopa Zen Home & Gift. Web posted price is guaranteed at time of purchase only. Liability will be limited to the purchase price of any product, excluding all or any shipping costs involved.
We do not rent, sell or disclose any personal information about you or your email address to any third party organization. We encourage you to sign up for our newsletter. Your email address in 100% privacy protected. You may unsubscribe at any time. Thank you for your interest and support. We are confident that you will enjoy our fine collection of Zen inspired offerings.