Posts Tagged ‘japanese kimono’

What do Kimonos Cost?

Saturday, July 24th, 2021

We received a question from a customer asking why kimono and yukata are offered at different prices.  There are many reasons why a Japanese robe is priced the way it is. The most basic reason is that a retailer can pick and choose whatever price they want. As an example, let’s look at two stores. The ABC store sells a widget for $10.00 while the XYZ store offers the same product for $15.00.  It’s a choice each store owner makes and there are a variety of reasons for this.

The ABC Store may buy larger quantities from the manufacturer and receive a lower cost or discount for the volume purchase. They may have lower shipping costs and maybe lower overhead. It could simply be that the ABC store feels they are making a reasonable profit at $10.00. Every retailer has their own reasons why they charge what they do. The XYZ store may pay more for rent and pay more for labor and sales staff.

Chopa Zen Home has been a leading online retailer of Kimono and Yukata robes since 1994. Our number one goal when we started was and still is to offer quality robes at reasonable prices. We don’t attempt to be the low-price leader, nor do we want to be the most expensive. Being the most expensive retailer doesn’t necessarily mean you have the highest quality and best product. Being in business since 1994 has provided us with a deep level of understanding, experience and knowledge about the kimono market in the USA.

We purchase our kimono clothing from experienced, reputable, high-quality providers. We have longstanding agreements and constantly strive to accommodate each other, maintain a successful partnership and a great working relationship. This philosophy has long endured and is a reason why we are still a successful provider of beautiful kimono robes today. We have seen many firms come and go over the last three decades, but we stick with and maintain the principals we started with. One question we ask ourselves regularly is, would we purchase a specific kimono at the price we offer it?  The answer is yes, or we decide on a lower price or discontinue the item. There needs to be a reasonable profit or no retailer stays in business. Businesses have overhead including the cost of goods, advertising, utilities, rent, labor, taxes, insurance, duties, shipping and an array of other costs.

Pricing has a lot to do with the fabric. Obviously a nicer, richer and heavier fabric costs more to produce a robe than a lesser quality material. This is how our producers determine their costs, profit and asking prices. A retailer does the same. Sometimes we have two yukata that appear similar and are made with the same fabric but one costs $10.00 more than the other. The reason for this is usually tied to the cost of the fabric and mainly the printing and dyeing of the material. Solid colors are made by dying fabrics. Designs are made by printing on a dyed fabric. The more detailed the print, the costlier the end product is because there are more steps in printing, more time involved, more labor more dye or inks and this longer process adds up. A robe with one or two colors, not withstanding the underlying fabric will cost less to produce than one with 9 or 10 colors.

Sizing also plays a vital factor in determination of price.  A size small uses one amount of fabric while an large uses more. Manufacturers will usually blend the cost between the first few sizes because a larger size may leave less cutting or material waste while the smaller may have more.  Patterns can have an effect on the cost based on the cutting patterns. Some patterns must be cut a specific way for sewing, so the pattern isn’t lost or out of place. Wider sizes obviously cost more because more fabric is needed. Special collars, sleeves and other variables all play a part in pricing.

We recently shopped around to comparison shop and were surprised to see major price differences.  A specific kimono was available at one online store for $69.00 while the same robe was offered at another for $129.00.  Others listed the same robe at $89.00 and $99.00.  This proves there are anomalies in the market place but seeing this wide of a variance proves that some retailers are simply overpricing. No matter what the shipping costs, labor and overhead, if one retailer can justify selling the robe for $69.00 and making a fair profit to stay in business, how can the one asking $129.00 justify that price?

Chopa stands behind its history, longevity, customer service and fair pricing. We have many repeat customers and receive many compliments and thank you letters  throughout the year.  This is not only gratifying to us, but it proves to us that we are Your Kimono Source for styles, variety, sizing and price.  We offer easy returns if you are not satisfied with your purchase and are based and operated in the USA. We have made kimono shopping easy by taking the guesswork out of online shopping. When looking for a kimono, yukata or short length kimono or Happi Coat, Shop with Confidence, shop with Chopa Zen Home.

kimono fabrics

Photo courtesy of Beth MacDonald

Do you leave reviews about a business?

Saturday, May 29th, 2021

customer service

 

We receive a steady flow of positive reviews, compliments and thank you notes from customers and work hard to provide all customers with a great shopping experience. Once in a while, we receive a complaint, which can be expected since people have different assumptions about what their experience will be. Thankfully, the complaints are far and few between, which lets us believe we are doing the right thing, communicating well, offering great products, fair pricing and excellent service. In business, a customer that has a negative experience is likely to leave a bad review. This is especially true today with social media and online reviews making it so easy to post. On the flip side, a customer that has a great experience is less likely to leave a positive review. In general, only one in ten happy customers will leave positive feedback.

Since we receive so many positive comments and reviews, it surprised us recently when a customer left us a negative review on a rating site. It was the customer’s first experience shopping with us and we are certain their last. The puzzling piece about this feedback was that the customer never contacted us to discuss the matter or give us a chance to rectify their complaint. Instead, they chose to post and broadcast to the world how bad we are as a company in general.  Because of one issue, this customer labeled all of our products as inferior and not worth the money.  The comment was difficult to swallow considering we have over 100 products and have served over 32,000 happy customers.  If we offer such poor quality products as was claimed, how would we last over 25 years in this business? It simply made no sense to us.

As we read and discussed the review in a staff meeting, it became more obvious to us that this person damaged the robe through their own negligence.  At first, they implied that the kimono arrived with tears in it and claimed that because our return policy was too difficult, they were now stuck with this robe. They also elaborated on being a near-expert on Japanese kimonos because of some life experience. Granted, we are ad-libbing a bit here and everyone, especially customers are entitled to their opinions, but as a reputable kimono dealer for nearly three decades, it became evident after their story changed a few times that this person simply wanted to blame someone else rather than accept their own responsibility for their situation.

We are confident that the kimono arrived in perfect condition, it was worn a few times, they tore it and wanted to pass blame on us. Otherwise, why wouldn’t you have reached out to us to ask for a replacement?  If we ever make a mistake by sending out the wrong color, size, or the robe actually had a flaw, we stand by our reputation and would have corrected the issue at our expense. Our manufacturers have stringent quality assurance plans in place. We receive very few returns and of those we receive, most are simple exchanges. Everyone is human and if we make a mistake, we fix it. Unfortunately today, there are people that just don’t want to accept responsibility for their own actions and instead choose to blame others. We believe this customer purchased a size that was too small and that is how it tore. This would happen with nearly all fabrics. If stretched and pulled with too much force, cotton will tear.

This reminded us of how fragile business review systems are today. With the internet, information is passed at lightning speed and with little recourse. The right thing to do when you are unhappy with a situation is to contact the business and discuss it with them. Don’t become frustrated and paint an unrealistic and untrue picture of someone. We look at all reviews and comments with the utmost attention and seriousness. Negative reviews are harmful to a reputation and can be difficult to overcome. We have made exceptions to our policies and have gone out of our way to make a customer happy. No business wants an unhappy customer. If this person would have reached out to us, we might have been able to do something, but we were never given a chance. In the end we both lost.

Be aware of the importance of good communication and feedback.  If you have a problem with something you buy or a service you hire, give the business a chance to help and fix an issue. You could save yourself money, save your sanity and above all, focus on believing in people and businesses rather than being angry and aggressive. It isn’t good for your soul and certainly isn’t good for anyone around you.  It is a good lesson and one we will remember.  Life is too short, be happy!

TOP FIVE SELLERS IN FEBRUARY

Tuesday, March 16th, 2021

Best selling yukata.

The best sellers in February were:

1)  Dragon & Mt. Fuji Yukata – Blue
2)  Navy Kagome Yukata
3)  Wave Yukata
4)  Dragon Yukata
5)  Great Wave – Purple

Thank you to all of our wonderful customers. We hope you enjoy your Japanese Yukata.

 

 

 

January Best Selling Kimono and Yukata.

Friday, February 5th, 2021

Top 5 Sellers for January, 2021.

1) Dragon and Bamboo Yukata
2) Great Wave Yukata (Purple)
3) Navy Longevity Yukata
4) Tree of Life Yukata
5) Navy Dragon Yukata

Top five selling robes.

Top Five Best Sellers for January.

New Shipment of Kimono and Yukata Arrived!

Monday, January 18th, 2021

Chopa strives to have a full offering of Japanese Kimono and Yukata at all times, but with sudden surges in sales related to Holiday Gifts, a mention in social media or a large bulk order, we experience shortages from time to time. We like to be busy and shipping hundreds and hundreds of robes, but we dislike running out and work hard to alleviate the dreaded “Out of Stock” notation on any particular style.

The good news is that a new shipment, the first of the year, just arrived and we are pleased to announce that over 25 sizes and colors are back in stock and ready to ship. Among the list of new arrivals are the Men’s Kagome yukata, the ever popular “Dragon” yukata, Tree of Life, Daimonji Kimono, Royal Cranes, Ukiyoe, Dragon and Tiger, Cherry Blossoms, and Ribbons Kimono.

Some styles are offered in five different sizes and those are back in stock. This is just the first of many more shipments scheduled over the year. We generally receive new inventory monthly along with several large shipments in the Spring, Summer and Fall. It has been more difficult scheduling over the past 6 months due to Covid restrictions throughout Japan. Production has slowed and in many situations, our producers are working with smaller staffs for social distancing and to allow others to work from home.

We welcome inquiries on any pattern or style of kimono or yukata we offer. If you don’t see a size in stock, email us and we can let you know when we expect more to arrive. Chopa offers a free email notification service to anyone. When a particular size or style is available, we send you a courtesy email alerting you of the news.  There is never an obligation to make a purchase and we will only send you one email.  It’s a free service and we are happy to monitor upcoming shipments for you.

Happy Shopping!

kimono and yukata robes

Fresh Kimono and Yukata.

 

December Top Selling Kimono and Yukata Robes

Monday, January 11th, 2021

December is always a busy month at Chopa Zen Home.  Our large selection of  Japanese Kimono and Yukata are popular gifts and we experience a substantial surge in business each year.  We wish to thank all of our customers for their loyalty and patronage in December and throughout the 2020 year. Here is to a bright and healthy 2021. Happy New Year to all.

Top 5 Sellers in December 2020:

navy dragon yukata

(1) Black – Zen and Martial Arts Yukata

(2) Blue Koi Yukata

(3) Navy Dragon & Mt Fuji Yukata

(4) Tree of Life Yukata

(5) Navy Kagome Yukata

Shopping for a Kimono?

Monday, March 11th, 2019

A common question we receive from customers shopping for a kimono robe is about the safety of purchasing one from an overseas vendor.

If you reside in the USA, we always recommend buying one from a reputable USA vendor. In our experience there are many risks involved beyond cyber security and the protection of your personal and credit card information.  Credibility and customer service are at the top of our list to provide easy and smooth customer transactions. The most common complaint we hear with overseas dealers is the return process. With time zone changes, it can be difficult and expensive to call an overseas retailer. Other complaints include language language translation issues, receiving a kimono that is different from what they advertised, and the costs associated with returns.  It is common for customers to pay for return shipping, but returning a kimono or yukata robe to Japan or China can be 4-6 times what a package costs in the USA.

It is easy to check online for estimated shipping costs to Japan.  Shipping costs for a 1 or 2 pound package, can range from $25 – $50 with added insurance and delivery receipts. In addition, there are usually a plethora of restrictions about returns overseas including timelines, reasons and whether a full refund will be granted.  We have witnessed various overseas vendors’ policies including 30-40% restocking fees, additional surcharges on handling and worse yet, denials or refusals to accept returns because of creases or missing the deadline by a couple of days, even if it was the fault of the carrier or customs delays.

Customers have voiced frustration about currency conversions with PayPal or their credit card provider and there is little if anything that can be done to rectify these situations. Some vendors don’t accept returns if you have tried on the robe.  Can you imagine?  Trying on a robe voids their return policy?  We don’t believe there is any store in any mall that would survive if they didn’t allow customers to try on clothing before they buy. Another vendor denies returns because “you didn’t like the fabric”.

Shopping online, sight unseen always has some degree of risk, but working with a reputable retailer eliminates most of these problems.  Chopa.com has been a USA based online retailer for 25 years.  We import our kimono and yukata robes directly and eliminate these unnecessary risks. We offer fast shipping, easy returns and have many repeat customers which proves the shopping experience and quality of the robe meets or exceeds their expectations.  Happy Shopping.

kimono-robes

Beautiful Japanese Kimono

Three Ways Yoga Can Improve Your Relationship

Tuesday, August 18th, 2015

If you’re wondering how you can improve your relationship with your partner, here are some tips to start now. If you already have a loving relationship, these principles can help maintain the magnitude of a loving relationship by allowing growth on many levels. So get your partner & begin today.

1. Principles to Reinforce Your Partnership

The first of Patanjali’s eight limbs of yoga are the Yamas. These encompass universal morality and respect for all living things, or Ahimsa (non violence). This means that kindness and friendliness should be exhibited in all situations dealing with living beings. Kindness is contagious, and if you’re able to treat complete strangers with empathy and respect, it will be that much easier to do the same with your partner.

Deceit and lies are two common elements of bad marriages and relationships. They’re detrimental in broken relationships and have the potential to shatter the love. Satya refers to speaking the truth as long as it does not hurt someone. When combined with Ahimsa, honesty trumps deliberate deception. For instance, telling your partner about an extra-marital affair would be extremely hurtful, but carrying on a fake relationship is harmful to all, including the third party individual.

Aparigraha is the Yamas principle that encourages divestment of materialism. Hoarding wealth beyond what you and your family need implies a self-centeredness that is inherently detrimental to relationships. Buy a homeless person a meal if you can afford it or help someone in need. Furthermore, gifts for your partner should be about the thought as opposed to the long-term value. For example, buying flowers or treating your partner to his or her favorite meals create lasting memories without the acquisition of material things.

2. Sexual Vitality

A 2013 study published in Social Psychological and Personality Science found that participants in long-term relationships were motivated to have an intimate relationship because it was important to their partner. In other words, people will be intimate even when they don’t want to if it makes their significant other happy. Granted, waiting in the beginning of a relationship can help to strengthen emotional bonds and commitment to one another, but a major challenge in long-term relationships is keeping everything interesting and fresh. And that’s where yoga comes into play.

A 2010 study published by the Harvard Medical School found that women experienced more pleasure and arousal after 12 weeks of yoga practice. Psychology Today cited a study from a yoga camp that found men ages 24 to 60 experience similar benefits after several yoga sessions. A yoga date every week can only improve your relationship it seems!

3. Shape Up

A study by yogi Alan Kristal and the Fred Hutchinson Cancer Research Center found that people who did one yoga session per week for four years lost five pounds versus the non-yogis who gained 14 pounds. Kristal credited yoga’s mind-body principles, which helped change the participants’ relationship with food and eating. Yoga also can help you quit smoking and get better sleep at night. Both will promote healthier looking skin, whiter smiles and positive emotions; all of which will help build your confidence in relationships.

Yoga connects you with the truths of the here and now. Likewise the focus of healthy relationships is the present, not the past or future. Incorporating yoga into your regular life ensures beautiful memories with your partner and promotes a future of love and commitment. And all of us can use love as a catalyst for growth on many levels.

Isn’t to day a good day to begin? Let yoga make Love!

~Brian Wilkins

5 tips to refresh your commitment to yoga

Thursday, March 5th, 2015
Time to move on – not away from yoga
You have trained long and hard, practiced diligently and now you have doubts – about yourself, your teaching and commitment. What is happening?
The answer is: you are practicing yoga. Self-inquirytrends in yoga, reflection and doubting your intentions are the manifestation of a deeper relationship, that can withstand and flourish through inquiry and emotional turmoil.Compare your relationship with yoga with other meaningful relationships that endure through change and even conflict. If they are strong, they will develop and strengthen. Yes, flaws may be revealed and that relationship may change, but the underlying love will endure and prove richer in the long-term.

Where, when and how you discover yoga will determine the start of your journey. This may be a route that takes us into a practice, or even teacher training that requires commitment to a certain style that later in life, may not nourish and support your growth. An acceptance and even ultimately a rejection of a particular school of yoga is neither a reflection on the practice, but merely an acknowledgement that it is time to move on. The body and mind evolves during our journey through life. Yoga may keep us flexible, strong and active in the physical body, but our aims may change, as we recognize and nurture other areas of our practice.

Physical injury, health concerns and natural aging also determine the suitability of any practice and may mean changing or adapting your practice. One of the many comforts in yoga is that there is always something that you can do – either softening your practice until recovery allows you to return to your previous choice, or moving into different areas such as pranayama or meditation.How do you move forward?
• Firstly, it is important to accept and be open to change. Drawing back and observing your intentions may at first contribute to feelings of loss and even anger. To ‘let go’ of a rigid practice can also cause feelings of guilt as you release yourself of the commitment and possibly regular practice that has become part of the pattern of your daily life.

• Remember, you are only recognizing changes in yourself. Recall how well the practice suited you in the past – what you have learnt and how it has supported you. Let go of guilt and be thankful for the experience.• Have a break and encourage the body and mind to rest and find the space for observation, inquiry and introduction to other aspects or styles of yoga. This may even result in a refreshed interest and commitment in your previous practice.

• Talk to your teacher and other students. You will discover that these doubts and feelings are not unusual. Your teacher may suggest other classes or training that will support your growth. If this is ‘farewell’, a respectful parting will prevent any bad feelings.

• Observe other areas of your life and how they may be contributing to your confusion.  It can be tempting to use yoga as a crutch to support other areas of life that are out of control, or even to be disappointed in yoga no longer gives you the feelings of strength, stability and calm that it provided when you first started.

• Do not rush! Any decision should be taken slowly and calmly. Remember how long it took to develop your practice and how it has helped you develop.

It may be time to move on, but that does not mean moving out! And if you decide to take a break – yoga will be there waiting patiently to welcome you back – no questions asked.

By:  Wendy Jacob

Chopa Zen Home and Gift Receives 2014 Best of Panama City Beach Award

Thursday, June 12th, 2014

Press Release

FOR IMMEDIATE RELEASE

Chopa Zen Home and Gift Receives 2014 Best of Panama City Beach Award

Panama City Beach Award Program Honors the Achievement

PANAMA CITY BEACH April 24, 2014 — Chopa Zen Home and Gift has been selected for the 2014 Best of Panama City Beach Award in the Online Retailer category by the Panama City Beach Award Program.

Each year, the Panama City Beach Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Panama City Beach area a great place to live, work and play.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2014 Panama City Beach Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Panama City Beach Award Program and data provided by third parties.

About Panama City Beach Award Program

The Panama City Beach Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Panama City Beach area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The Panama City Beach Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community’s contributions to the U.S. economy.

SOURCE: Panama City Beach Award Program

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Best online Retailer Award

Best online Retailer Award